Shipping policy
Shipping Policy:
Thank you for choosing Club Serale. We are committed to providing you with a seamless and efficient shopping experience. Please review our shipping policy to understand how we handle the delivery of your orders.
**Processing Time:**
- Orders are processed within:
1-2 business days for posters and 3-5 for clothing - after payment confirmation.
**Shipping Time:**
- We offer standard shipping with an estimated delivery time of:
3-5 business days for posters | 10-15 business days for clothing
- Please note that delivery times may vary depending on your location, holidays, and unforeseen circumstances.
**Shipping Rates:**
- Shipping rates are calculated at checkout
- We may offer free shipping promotions, so keep an eye out for any ongoing offers.
**Delivery Address:**
- Please ensure that your shipping address is accurate and complete to prevent any delays in delivery.
- We are not responsible for any additional shipping charges incurred due to incorrect address information provided by the customer.
**Delivery Confirmation:**
- Upon successful delivery, a confirmation email will be sent to you.
- If you have any concerns about the delivery status, please contact our customer support team at info@clubserale.com
**International Shipping:**
- At this time, we only offer shipping within South Africa, we do not ship internationally.
**Shipping Partners:**
- We work with reputable shipping carriers to ensure the safe and timely delivery of your orders.
**Shipping Delays:**
- While we strive to meet the estimated delivery times, please understand that unforeseen circumstances such as weather conditions, customs issues, or other external factors may cause delays. We appreciate your patience in such situations.
By placing an order with Club Serale you agree to the terms outlined in this shipping policy. If you have any questions or concerns, please don't hesitate to contact our customer support team.
Thank you for choosing Club Serale, We appreciate your business.